Infrastructure & Application Maintenance and Support

Yodhak’s IT services have incorporated automation, simplification, documentation and controls, quality support, andtechnical reviews into our operating model. This combines Six Sigma, Lean, and RCCA (cause corrective action) methods to proactively eliminate defects in IT Infrastructure for continuous process improvement. Yodhak’s relentless focus on quality, backed by the robust Yodhak’s proprietary tools and methodologies, ensures our ability to:

• Deliver better levels of service with a flexible, yet robust global delivery model
• Improve infrastructure utilization
• Increase infrastructure availability
• Boost end-user satisfaction
• Reduce Total Cost of Ownershipof IT Infrastructure
• Improve visibility for technical client environment
• Maximize operational efficiency
• 24/7 support